Doris Wagner Cosmetics ships worldwide (with the exemption of war-struck and conflict regions as well as very distant oversea islands). Deliveries are made in cooperation with the postal services and their partners in other countries around the world. You have the right to cancel purchases and return delivered goods by contacting Doris Wagner Cosmetics’s customer service within 14 days from receiving the goods.
In cases where you as a customer believe that the delivery is delayed in such a way that you no longer wish to fulfill the order it is your responsibility to cancel the order. In cases where the order has been dispatched, the customer is required to receive the order. Cancellation is not valid until the customer has confirmed with Doris Wagner Cosmetics either by email or telephone. If a product has been discontinued Doris Wagner Cosmetics has the right to cancel the purchase and refund the paid amount to the customer. Doris Wagner Cosmetics will notify the customer of a replacement or equivalent products if available.